Kempinski Hotel Grand Arena Bansko, Bansko
About the Hotel
Kempinski Hotel Grand Arena Bansko is a 157-room luxury resort hotel situated next to the Gondola lift station in Bansko, Bulgaria. The hotel is located on the border of Pirin National Park, a UNESCO World Heritage site. It offers ski-in/ski-out access to 75 km of ski runs, catering to winter sports enthusiasts. The hotel is also committed to sustainable practices, minimizing its environmental footprint.
Location
Kempinski Hotel Grand Arena Bansko is conveniently located 200 km from Sofia, making it accessible for travelers. The hotel is a short walk from the old town of Bansko and offers easy access to the Gondola station. Guests can enjoy a peaceful atmosphere surrounded by the majestic Pirin Mountains.
Rooms
The hotel features elegantly designed Alpine-style rooms, including Deluxe and Executive options. Each room offers high-quality amenities and a private balcony with stunning mountain views. Deluxe rooms span 38 square meters, while Executive rooms provide direct access to the luxurious Kempinski The Spa.
Eat & Drink
The hotel hosts three restaurants, offering a variety of cuisines including Mediterranean and traditional Japanese dishes. The Gallery Restaurant features lavish themed buffets and a rich breakfast selection. A sushi bar and Teppanyaki grill provide a unique dining experience with live cooking.
Leisure & Business
Kempinski The Spa is equipped with state-of-the-art facilities including indoor and outdoor pools, saunas, and wellness treatments. For business events, the hotel offers versatile meeting rooms with modern technology and natural light. The Piano Bar serves as a vibrant entertainment venue during the winter season.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Billiard tables
- Archery
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Plunge pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Private bathroom
- Separate tub and shower
- Slippers
Location
Reviews and Ratings
The hotel offers excellent rooms with a spacious bathroom, although they could use a renovation. The service is exceptional with a personal touch, especially for special occasions. The location is ideal for skiers, near the lifts with breathtaking views. The dining options are varied but lack in quality. Overall, the facilities are top-notch with room for improvement.
My stay at the hotel was fantastic! The rooms were large and spacious, perfect from the bathroom to the pillows. We had a room facing the gondola and mountain peaks, which made it much quieter in our experience. The service was very good, the staff were polite and friendly, and even went out of their way to ensure a great experience. The location was the best in town, right next to the Gondola and restaurants, with a fantastic outdoor pool offering amazing views of the Pirin mountains. The dining experience was solid, although a bit loud for my taste. Overall, a great place for a ski trip.
I couldn't have asked for a better location for my ski trip! The hotel rooms were spacious, with lovely bathrooms and modern amenities. The service was exceptional, with a friendly and attentive staff. The dining options were varied and tasty. However, the room temperature was a bit warm at night. Overall, a great value for money stay with stunning views of the gondola and ski slopes.
The hotel offers a mountain upgrade for a price, with rooms slightly smaller than other 5-star hotels but boasting a nice big window providing natural light and a great view. The service lacks proper advice for trips in the mountains, but provides essential amenities. The location is perfect for skiing and surrounded by quality bars and restaurants. The dining experience is above average but could use some improvement. Overall, a good value for the price paid.
I had a wonderful stay at the hotel. The room was very spacious and equipped with everything I needed, including a balcony overlooking the city, although there was a slight cigarette smell for the first two days. The hotel is nice and clean overall.
I truly enjoyed my stay at this hotel. The rooms were excellent, well-equipped, and comfortable, although some were under maintenance. The service was top-notch, with incredibly kind and helpful staff. The location was outstanding, especially with fantastic views and high-quality SPA facilities. The dining options were varied and satisfying. Overall, a brilliant place to stay in Bansko.
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